All Systems Operational

About This Site

Updates on the FareHarbor website. We also post to https://twitter.com/fhstatus.

fareharbor.com   ? Operational
Payment processing   ? Operational
Reporting   Operational
Search   ? Operational
Support phone lines   Operational
Email delivery   Operational
FareHarbor Sites   ? Operational
Help and marketing website pages   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2018

No incidents reported today.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018
Resolved - This issue has been resolved. Happy FareHarboring!
Feb 14, 17:30 PST
Investigating - We're aware of an issue causing the fareharbor.com homepage to not load for people who are logged out. If you're trying to log in, please visit https://fareharbor.com/login/.

The Dashboard, online booking, and payment processing are unaffected.

This issue with an upstream hosting provider also affects our help pages and some websites hosted by FareHarbor. We will have an update on this shortly.
Feb 14, 16:15 PST
Resolved - This issue has been resolved. We are continuing to closely monitor, and will be making infrastructure changes in the coming weeks to make sure we don't run into the root cause of this problem again.

Please let Support know if you're still seeing any issues. Thanks!
Feb 14, 17:18 PST
Identified - Websites hosted by FareHarbor may not load because of a problem with our upstream hosting provider. We are in contact with them and working as quickly as we can to be back to smooth sailing.

This issue does not affect online booking calendar embeds or the Lightframe if you've added them to your own website that you host.
Feb 14, 17:02 PST
Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Resolved - Issue experienced generating FareHarbor Reports is now fully resolved and all systems are stable.
Feb 9, 05:12 PST
Monitoring - Issue generating FareHarbor Reports has been resolved. We are continuing to monitor for any remaining issues.
Feb 9, 03:59 PST
Investigating - Issues generating FareHarbor Reports reported. Issue is being investigated. More information to follow.
Feb 9, 03:50 PST
Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.

Feb 6, 2018

No incidents reported.