Phone system outage
Incident Report for FareHarbor
Resolved
This issue has been fully resolved and our phones are operational again!
Posted Dec 23, 2015 - 12:49 PST
Update
Phone performance has stabilized and we are able to receive calls again! We are still monitoring the situation and will update you as we know more.
Posted Dec 23, 2015 - 11:14 PST
Monitoring
Our phone provider is currently working on fixing this issue. We're available by email at support@fareharbor.com with any support requests.
Posted Dec 23, 2015 - 09:35 PST
Update
Our phone provider continues to work on a fix for this issue. In the meantime, send us an email at support@fareharbor.com with any support requests. All parts of FareHarbor remain fully functional.
Posted Dec 23, 2015 - 08:22 PST
Identified
Our support phone provider is experiencing an outage but has identified the issue and is working on a fix. Our support email and all parts of FareHarbor are fully operational.
Posted Dec 23, 2015 - 07:47 PST