Elevated card processing error rates

Incident Report for FareHarbor

Resolved

This issue has been resolved, and any charges or refunds can be safely retried. Thanks for hanging in there with us!

Posted Jul 10, 2019 - 16:03 PDT

Monitoring

We are monitoring an issue with our credit card processing provider that is causing some charges and refunds to fail. They are actively working on a fix. The rest of FareHarbor is functioning normally, and we hope to see a resolution from them soon.

Posted Jul 10, 2019 - 15:47 PDT

This incident affected: Dashboard (Payment processing).