Slow FareHarbor Load Times

Incident Report for FareHarbor

Resolved

This issue was fully resolved at 1:36pm Pacific Time, 20:36 UTC. We have no indication of failed charges or bookings during the time when the site was slow. Thanks for your patience!

Posted Jul 26, 2019 - 14:11 PDT

Monitoring

We are seeing performance return to normal.

Posted Jul 26, 2019 - 13:08 PDT

Investigating

We are are actively investigating a database issue that is causing the FareHarbor Dashboard and online booking pages to load slowly. We will have an update soon.

Posted Jul 26, 2019 - 12:43 PDT

This incident affected: Dashboard (Dashboard and online booking).