FareHarbor dashboard loading slowly

Incident Report for FareHarbor

Resolved

This issue has been resolved and we're seeing normal performance of the dashboard again. As always, we are sorry for the disruption to your day.

Posted Jan 11, 2023 - 15:02 PST

Monitoring

We've implemented a solution and are seeing performance return to normal.

Posted Jan 11, 2023 - 14:52 PST

Update

We are continuing to investigate this issue.

Posted Jan 11, 2023 - 14:32 PST

Investigating

We are are investigating reports of the FareHarbor dashboard loading slowly. Our team is working to identify the cause and we will provide an update as soon as possible.

Posted Jan 11, 2023 - 13:31 PST

This incident affected: Dashboard (Dashboard, Reporting, Search, Payment processing, Email delivery, SMS message delivery).