Potential Connection Issues

Incident Report for FareHarbor

Resolved

This issue has been resolved. Please contact Support if you are still having trouble connecting or have any questions. Our sincere apologies for the inconvenience.

Posted Feb 09, 2017 - 20:11 PST

Update

Service is beginning to come back online, we expect general access to be restored shortly.

Posted Feb 09, 2017 - 19:52 PST

Update

Amazon has identified the root cause of the network connectivity issues and is implementing a fix. Our technical team is researching a solution to give limited access to manifests.

Posted Feb 09, 2017 - 19:16 PST

Monitoring

Amazon Web Services is aware and is actively investigating DNS connectivity issues. We will post another update shortly.

Posted Feb 09, 2017 - 18:30 PST

Investigating

We are monitoring a situation with our upstream hosting provider that may be causing issues loading fareharbor.com. Things should be back to normal soon.

Posted Feb 09, 2017 - 18:01 PST